Privacy Policy

USER INFORMATION

Heligràfics Fotogrametría S.L., hereinafter referred to as the CONTROLLER, is responsible for the processing of the User’s personal data and informs the User that such data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR) regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data. The following information regarding the processing is therefore provided:

Purpose of the processing: to maintain a commercial relationship with the User. The processing operations planned are:

-Sending commercial advertising communications by email, fax, SMS, MMS, social communities, or any other electronic or physical means, present or future, that enables commercial communications. These communications will be made by the CONTROLLER and related to its products and services, or those of its collaborators or suppliers with whom promotional agreements have been reached. In this case, third parties will never have access to personal data.

-Carrying out statistical studies.

-Processing orders, requests, or any type of inquiry made by the user through any of the contact methods made available.

-Sending the website newsletter.

Data retention criteria: data will be retained as long as there is a mutual interest in maintaining the purpose of the processing, and when no longer necessary for that purpose, they will be deleted using appropriate security measures to guarantee the pseudonymization or total destruction of the data.

Data disclosure: The user expressly authorizes Heligràfics Fotogrametría S.L. to transfer personal data in all cases where it is necessary for the proper development, fulfillment, and control of the relationship with the entity or in cases authorized by a law.

Rights of the User:

-Right to withdraw consent at any time.

-Right of access, rectification, portability, and erasure of data, and to restriction or objection to its processing.

-Right to lodge a complaint with the supervisory authority (agpd.es) if the user considers that the processing does not comply with current regulations.

Contact details to exercise rights:

Postal address: Heligràfics Fotogrametría S.L. Calle Joaquin Sorolla nº 17, 03802 Alcoy (Alicante), Spain. Email: info@heligrafics.net

MANDATORY OR OPTIONAL NATURE OF THE INFORMATION

PROVIDED BY THE USER

Users, by checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely accept that their data are necessary for the provider to process their request, while the inclusion of data in the remaining fields is voluntary. The User guarantees that the personal data provided to the CONTROLLER are truthful and is responsible for communicating any modifications to them.

The CONTROLLER expressly informs and guarantees users that their personal data will only be transferred to third parties in cases where it is necessary for the proper development, fulfillment, and control of the relationship with the entity or when legally required. All data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the User. If all data are not provided, it is not guaranteed that the information and services provided will fully meet the User’s needs.

SECURITY MEASURES

In accordance with current regulations on personal data protection, the CONTROLLER complies with all GDPR provisions regarding the processing of personal data under its responsibility, and expressly with the principles described in Article 5 of the GDPR, according to which data are processed lawfully, fairly, and transparently in relation to the data subject and are adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.

The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR in order to protect the rights and freedoms of Users and has provided them with the appropriate information so that they may exercise them.

Consent for the processing of personal data:

  • Heligràfics Fotogrametría S.L. is responsible for processing the user’s personal data and informs the user that such data will be processed in accordance with Regulation (EU) 2016/679 of April 27, 2016 (GDPR). The following processing information is provided: Purpose of processing: maintaining a commercial relationship and sending communications about our products and services. Data retention criteria: data will be retained as long as there is a mutual interest in maintaining the purpose of the processing and, when no longer necessary, they will be deleted using appropriate security measures to guarantee pseudonymization or total destruction. Data disclosure: the user authorizes the transfer of personal data whenever necessary for the correct development, fulfillment, and control of the relationship with the entity or when authorized by law. User rights: Right to withdraw consent at any time. Right of access, rectification, portability, and erasure of data and to restriction or objection to processing. Right to lodge a complaint with the supervisory authority (agpd.es) if the user considers that the processing does not comply with current regulations. Contact details to exercise rights: info@heligrafics.net

Information regarding the processing of personal data for job candidate purposes:

  • Heligràfics Fotogrametría S.L. is responsible for processing the personal data of the data subject and informs them that such data will be processed in accordance with Regulation (EU) 2016/679 of April 27, 2016 (GDPR). The following information regarding the processing is provided: Purpose of processing: involving the data subject in personnel selection processes, carrying out an analysis of the applicant’s profile in order to select the best candidate for the vacancy offered by the CONTROLLER. CV registration: we inform you that this is the only official procedure for accepting your CV, therefore CVs sent by any other means will not be accepted. Data retention criteria: data will be retained for a maximum period of one year, after which the data will be deleted, guaranteeing full respect for confidentiality both during processing and subsequent destruction. In this regard, after the aforementioned period, if you wish to continue participating in the CONTROLLER’s selection processes, please send us your CV again. Data update: if any changes occur in your data, please notify us in writing as soon as possible in order to keep your data properly updated. Data disclosure: data may be processed and/or communicated to companies within our group (whose addresses appear on this same website) during the retention period of your CV and for the same purposes indicated above. Rights of the Data Subject: -Right to withdraw consent at any time. -Right of access, rectification, portability, and erasure of data and to restriction or objection to processing. -Right to lodge a complaint with the supervisory authority (agpd.es) if the processing does not comply with current regulations.
    Contact details to exercise rights: Heligràfics Fotogrametría S.L. Calle Joaquin Sorolla nº 17, 03802 Alcoy (Alicante), Spain. Email: info@heligrafics.net

I understand the above information and authorize the processing of the data I provide concerning my person.

USER INFORMATION

Who is responsible for processing your personal data?

HELIGRÀFICS FOTOGRAMETRÍA, S.L. (hereinafter, HELIGRÀFICS) is the CONTROLLER responsible for processing the USER’s personal data and informs the USER that these data will be processed in accordance with the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (hereinafter GDPR), and Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights (hereinafter LOPDGDD).

What personal data do we process?

The data processed and the purpose for which they are processed will depend on each personal data processing activity.

Contact form

The data requested in the contact section are necessary in order to respond to the request. The requested data are:
– Name
– Email address
– Subject and message, where the User may indicate any information they consider appropriate.

The purpose of processing the data collected in the contact section is to respond to and manage questions, requests, and inquiries submitted.

Before submitting the inquiry, you must read and consent to the processing of the requested data.

Social Media

HELIGRÀFICS has profiles on Facebook, Instagram, and Twitter for commercial and informational purposes. On these social networks, HELIGRÀFICS will access the personal data that each User has made available to the social network and, in any case, such data will be processed for the purpose of responding to inquiries, questions, or other activities related to social networks, with the legal basis being the User’s consent. HELIGRÀFICS does not obtain data from social networks for marketing purposes.

Why do we process your personal data?

To maintain a commercial relationship with the user. The processing operations planned are:
• Sending commercial advertising communications by e-mail, fax, SMS, MMS, social networks, or any other electronic or physical means, present or future, that enables commercial communications. These communications will be made by the CONTROLLER and will be related to its products and services, or those of its collaborators or suppliers with whom promotional agreements have been reached. In this case, third parties will never have access to personal data.
• Processing orders, requests, responding to inquiries, or any type of request made by the User through any of the contact methods made available on the CONTROLLER’s website.

On what legal basis may we process your personal data?

Because the processing is legitimized under Article 6 of the GDPR as follows:

With the User’s consent: responding to inquiries submitted through the corresponding forms.
• Performance of a contract to which the User is a party: development and fulfillment of a contract between both parties, such as the sale of products.
• Legitimate interest of the CONTROLLER: carrying out market studies, statistical analysis, etc.
• Compliance with a legal obligation.

How long will we keep your personal data?

They will be retained for no longer than necessary to maintain the purpose of the processing or while legal obligations require their retention, and when no longer necessary, they will be deleted using appropriate security measures to guarantee data anonymization or total destruction.

To whom do we disclose your personal data?

No disclosure of personal data to third parties is planned except, if necessary for the development and execution of the purposes of the processing, to our communication-related service providers, with whom the CONTROLLER has signed the confidentiality and data processor agreements required by current privacy regulations.

What are your rights?

The USER’s rights are:

Right to withdraw consent at any time.
• Right of access, rectification, portability, and erasure of data, and to restriction or objection to processing.
• Right to lodge a complaint with the supervisory authority (www.aepd.es) if the user considers that the processing does not comply with current regulations.

Contact details to exercise your rights:

HELIGRÀFICS FOTOGRAMETRÍA, S.L., Tax ID Number B-54014683, address: Calle Joaquin Sorolla nº 17, 03802 Alcoy (Alicante), Spain. You may contact us at the following email address: info@heligrafics.net

MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

Users, by checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely accept that their data are necessary for the provider to process their request, while the inclusion of data in the remaining fields is voluntary. The USER guarantees that the personal data provided to the CONTROLLER are truthful and is responsible for communicating any modifications to them.

The CONTROLLER informs that all data requested through the website are mandatory, as they are necessary for providing an optimal service to the User. If all data are not provided, it is not guaranteed that the information and services provided will fully meet the User’s needs.

SECURITY MEASURES

In accordance with current regulations on personal data protection, the CONTROLLER complies with all GDPR and LOPDGDD provisions regarding the processing of personal data under its responsibility, and expressly with the principles described in Article 5 of the GDPR, according to which data are processed lawfully, fairly, and transparently in relation to the data subject and are adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.

The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and LOPDGDD in order to protect the rights and freedoms of Users and has provided them with the appropriate information so that they may exercise them.

The CONTROLLER may change this Policy at any time, informing users of the date on which it was last updated. If there have been significant changes, it will attempt to alert the User whenever possible.

For more information about privacy guarantees, you may contact the CONTROLLER:

HELIGRÀFICS FOTOGRAMETRÍA, S.L., Tax ID Number B-54014683, address: Calle Joaquin Sorolla nº 17, 03802 Alcoy (Alicante), Spain. You may contact us at the following email address: info@heligrafics.net

Last updated: February 2026